Return & Refund Policy

Thanks for shopping at My Site

If you are not entirely satisfied with your purchase, we’re here to help.


You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 Returns will only be accepted for defects in manufacturing or incorrect product by our prior approval, and will be for repair or exchange only, at our option.


Once we receive your item, we will inspect it and notify you that we have received your returned.

If your return is approved, we will initiate a refund to your credit card or original method of payment.

You will receive the credit within 30 days, depending on your card issuer’s policies.


Many of our items require final assembly according to your specifications at the time of order. Therefore, all order cancellations are subject to a 20% restocking charge.


Because items require final assembly, all sales are considered final once the order has been placed. We strive for 100% Customer Satisfaction, and will repair or replace any defective or incorrect product due to our mistake.

Shipping Time is 3 to 5 days.


You received a Confirmation E-mail when you submitted your Order (if you gave your valid E-mail address) This will serve as your receipt. If you received this, we DID RECEIVE YOUR ORDER AND ARE PROCESSING IT. You will receive another E-mail the day we Ship your Order.